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FAQs

Does the item get shipped from India? 

No the item still get shipped from one of our foreign warehouse (US,Hong Kong), but we have partnered with a premium dedicated shipping partner for India to deliver your product within two weeks.

How long will it take for my order to get to me?

Please check our shipping policy here.

Do I have to pay custom and/or import taxes?

Congratulations!! you will not be charged any import tax when buying from our indian version of website www.bingerstore.in as we will pay it on your behalf. We provide you tariff insurance along with purchase for free, it means even if you are charged any import tax by Indian customs then we will refund you that money. 

I found this item cheap or costly somewhere else, Why?

We have many  partners who helps us reaching more customers, some of them may sell on cheaper price to clear stock other may sell on high price due to demand however this website directly ships item from the factory and offer best price possible along with quality of service and choice of payment methods. Many seller might not provide faster shipping and/or guaranteed custom clearance which is a must for an international purchase. Many sellers also sell duplicate version of our watches and thus we highly recommend to buy from our store. 

What form of payments do you accept?

Currently we accept Visa/Mastercard credit or debit card soon we are getting approval and will receive many other Indian payment methods soon.

What is your order process?
Our order process is very simple. Upon completing your payment details during the checkout process, you should shortly receive a confirmation notice at the provided email address. A shipping confirmation email should follow after 2 - 4 business days (read more on the Shipping Policy page). Email the customer service team on support@bingerstore.in if further assistance is required at any point.

How can I track my order?

Once your order has been shipped you will receive a tracking number (if available) that you can use to get the latest updates on your shipment. We will also automatically notify you via email of any important tracking information. Visit our Track your order page. The tracking number will only be available after the item was shipped.

My order hasn't arrived on time, what do I do?

If your order has not arrived in the specified delivery time, you can track your order to see where it is located. Sometimes orders are delayed due to customs hold ups (see more on the Shipping Policy page). Please also reach out to our customer service team at support@bingerstore.in and we will provide you with an update.

Is it safe to shop on your site?

Yes. We understand that the safety of your personal information is extremely important to you. To protect your personal data and credit card information from unauthorized access bingerstore.in uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL technology enables encryption (scrambling) of sensitive information, including passwords and credit card numbers, during your online transactions. The payments are processed by a third party secure service. We don not store or have access to your credit card information at any time.

How do I get in touch?

You can get in touch by email or using the form on the website.Customers have priority. If you ordered from us, reply to the confirmation order email or include the order number in your email to get higher priority.

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